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There are various sectors in Nigeria. They include health, economy, religious, political, industrial among others. All these various components have concepts or terminologies specific to them. There is a need to have a full understanding of these concepts so as to avoid misinterpretation and misuse. Work organization is an interesting one in that those outside the organization may not know the words or concepts used by the in-group members. The popular concepts used in work situations include labour turnover, absenteeism, industrial conflict, strike actions, trade disputes, morale, orientation to work, alienation, motivation, job satisfaction and commitment.
1. Labour Turnover
This is the rate by which labour(workers) leave a work place to another. An organization with high labour turnover will suffer from low productivity and output. People leave or desire to leave an organization when they are not satisfied with their work or when they want high wages or salaries. A high labour turnover rate is an indication that something is wrong with an organization.
This concept describe the means by which workers are absent from their workplace or duties with or without reason. Absenteeism could be authorized or unauthorized. It is authorized when the worker seeks the consent, permission or the approval of the authority for his or her absence. On the other hand, absenteeism is unauthorized when a worker’s absence is not given by the authority, it is unauthorized. A worker can also be absent from work as a result of unforeseen circumstances, sickness or when sent on a mission by the organization.
3. Industrial Conflict
Industrial conflict occurs as a result of disagreement that arises in work organization. Conflicts in a work place could be organized or unorganized. Unorganized conflict is when an individual or a worker shows a form of dissatisfaction to the work conditions by being absent (unauthorized) or through showing any form of indiscipline. Organized form of industrial conflict occurs when workers come together as a group to show their dissatisfaction (read about job satisfaction here) They do so under the body of Trade Unions.
4. Strike Action
This is the temporal stoppage of work by workers in an organized form to express their pain, grievance to the management or to enforce their demands such as increase in salaries or improvement in work conditions. Workers engage in strike so as to compel their employers to accept their own terms of employment or to serve as a reminder to the management to fulfill their promises.
5. Trade Dispute
Trade dispute is any form of disagreement between workers and employers or between workers and workers.The difference between trade dispute and strike action is that trade dispute could be between workers vs. workers and workers vs. employers while strike actions are focused between the employers and the workers.
This occurs when the worker is not identified with his or her work. When a worker is being alienated from his work, he is being left out of his values and he will be unable to fulfill his potential. A worker can be alienated from the products or from his other co-workers.
This is what drives a worker to work more, arouse his values and maintain his positive behaviour. Motivation serves as an encouragement for a worker to work more, increase productivity, output and profit made by the organization.
8. Work Orientation
This is the principle an individual has towards his work and the belief of how important the work is. A worker orientation to work will determine his level of commitment.
9. Job Satisfaction and Commitment
Job satisfaction is the total positive feeling a worker has towards his or her job. Commitment to work describes the extents to which a worker is ready to continue a job for the fulfillment of his life goals and aspirations. The level of commitment is influenced by job satisfaction, the type of relationship that exists between the worker and the employers.
Morale is the courage, confidence and enthusiasm of a worker. It is the feelings of belonging to, togetherness and identification with the goals of an organization. Morale determines worker’s cooperation towards the goals and objectives of the company
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